We deliver your purchases worldwide. Depending upon your location, the time that delivery will take for your purchase to reach you may vary. Nevertheless, we use the quickest courier to reach you for the earliest possible. To know delivery costs, select your destination in the check-out page.
Please note that some products will be dispatched directly by manufacturers, so will arrive in a separate shipment from any other products you order.
TAX & DUTIES POLICY
Please note that the recipient is responsible for all local customs & import duties.
REFUNDS, RETURNS & EXCHANGES
We accept most items back for refund or exchange within 28 days of purchase.
Please ensure that all items are returned in the condition in which they were sold. We can only process a return or exchange if the items are in perfect and unused condition and in the original packaging, unless there is a manufacturing defect.
Original paperwork should be enclosed, along with a signed letter stating your reason for return. The package should be clearly marked “Return for Refund”.
Postage on refunds cannot be refunded unless the item is defected.
Please mail your returned item to:
Liverano & Liverano
Via Dei Fossi, 43r. — 50123
You may exchange your unwanted item(s) for a different style, colour or size, providing the item is in perfect and unused condition. Please follow instructions for returning the goods as above, however please mark “Return for Exchange” clearly on the paperwork.
Shipping is free on the replacement item, however the postage costs to return the original item cannot be refunded.
We accept Visa, MasterCard, American Express, Maestro and JCB cards.
Payment will be taken at the time the order is placed.
WHAT INFORMATION DO WE COLLECT?
We ask for your name, telephone number, home address, email address and age for competitions, sweepstakes, or newsletter sign ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.
WHAT THE DATA WILL BE USED FOR?
Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve our website and our services to you. We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from Liverano & Liverano. If you do not wish to be contacted for these purposes, you can inform us about your marketing preferences through any email newsletter – these all contain information on how you can unsubscribe; or update your information.
In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.
WHAT INFORMATION DO WE SHARE WITH OTHERS?
WHAT IS A COOKIE?
Cookies are small files of letters and numbers that are downloaded onto your computer or mobile or other handheld device when you access certain websites. Cookies allow a website to recognise a user’s device and help your browser navigate through the website by allowing you to log in automatically or remembering settings you selected during earlier visits (among other functions). Cookies do not harm your computer.
– For technical purposes essential for the operation of this website, such as keeping track of your current shopping session and enabling you to proceed to checkout and pay for products.
– To distinguish you from other users of this website, so we can remember choices you make (such as your user name, language or the country you are in) when you return to visit this website.
– To collect statistical information about how visitors use this website, so we can improve the way this website works and measure the success of competitions and campaigns.
– To enable us to fulfil our contractual obligations to third parties, for example to pay a partner if you have made a purchase on this website by following a link from their website.
LINKS TO THIRD PARTIES SITES